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The Autobiography Suite is now onboarding early-access customers

Secure & Scale

Your IT department, on call. 

Helpdesk, devices, email, backups and security — managed for a fixed monthly fee.

Not every business needs a full-time IT team. Our managed IT plans keep your people, devices and systems running, with a helpdesk to call when something breaks.

~/managed-it

Managed IT & Helpdesk

Secure & Scale

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What's included

Capabilities.

Everything our Managed IT practice delivers, end to end.

  • Remote and on-site helpdesk support
  • Laptop, desktop and mobile device management
  • Email, Microsoft 365 and Google Workspace administration
  • Backups, antivirus and endpoint security
  • Network, Wi-Fi, CCTV and firewall setup
  • IT asset tracking and AMC management

Who it's for

Built for teams like yours.

  • 01

    Offices & SMEs

    Teams without a dedicated IT person.

  • 02

    Schools & colleges

    Labs, staff devices and campus networks.

  • 03

    Clinics & retail

    Multi-location businesses that can't afford downtime.

How it runs

Clear steps, named owner.

A demo at every stage, so you always know where things stand.

  1. 01

    IT audit

    Inventory devices, accounts and risks.

  2. 02

    Stabilise

    Fix urgent issues, set up backups and security.

  3. 03

    Manage

    Monthly support, patching and monitoring.

  4. 04

    Review

    Quarterly report and upgrade plan.

Why work with us

Our commitments.

The same five promises on every engagement.

  • 01

    Reply in one working day

    Every enquiry gets a human response within one working day.

  • 02

    A demo every sprint

    You see working software every two weeks, not just status updates.

  • 03

    You own what we build

    Source code, documentation and IP transfer to you on payment.

  • 04

    Documented handover

    Architecture notes, runbooks and training for your team.

  • 05

    Skills transfer included

    Hands-on sessions so your team can maintain and extend the system.

Talk to our Managed IT team.

Share your goals and we'll propose a scoped first step and budget.